Feature Packed Membership Portals Driving Community Growth
Digitalise your organisation by creating a membership platform that handles mundane administrative tasks (prone to error) such as payments, invoicing, reminders, ticketing, events, articles & news plus more.
Designpluz develops membership portals across many sectors and of varying membership sizes.
We employ the same design and development process as we do for static and eCommerce websites, ensuring that you get a functional, well branded and scalable platform that will support your growing community through automation and robustness. We approach your project from the perspective of your organisation as well as your users, providing user experience that supports business growth and member satisfaction.
We leverage modern and proven technology to deliver membership portals that perform seamlessly.
- Your current membership portal is outdated in terms of design, includes information which is no longer relevant and builds a negative impression amongst visitors and members alike.
- Memberships are not handled in an online web system, members cannot set up auto-renewal, they are not notified about benefits and other activity; new requests are handled manually, there’s administrative bottlenecks in membership growth.
- Members only sections, benefits, events, information and more is not protected or maintained correctly which devalues membership.
- Your organisation has many software systems which don’t “talk” to each other and are hard to manage. Data is not handled correctly and is inconsistent.
- You want a solid digital marketing base which can be used for paid and organic marketing campaigns.
Grow your community with an online membership hub that supports new and existing members, providing them with vital functionality that solidifies the value of their membership.
Get StartedWhy membership portals are vital to organisation growth, management and success?
Designpluz has a plethora of specialised skill sets that collectively contribute to the success of our membership website projects. Your project will be tackled in a manner that mirrors our previous projects, ensuring no stone goes unturned and the final outcome adheres to our strict quality standards while considering everything learned during the evaluation and discovery phase.
What skills are required to develop a membership portal?
- Project Managers & Business Analysts
- Brand Designers
- UI/UX Designers
- Web Developers
- Software Developers
- Cloud Architects
- Software Testers
- SEO & Digital Marketing Specialists
Hosting, Maintenance & Support
At Designpluz, we take pride in nurturing long-term partnerships with our clients. Our comprehensive hosting, maintenance and support services are designed to ensure peace of mind and the smooth operation of your premium membership portal.
Our websites are hosted on Amazon Web Services (AWS) to guarantee blazing-fast load times and an effortless user experience. Our hosting package features regular backups, SSL certificates, region-specific servers and an impressive 99.99% uptime.
We offer continuous maintenance to ensure your website’s software remains up-to-date while monitoring security, forms, integrations and more.
Our support service is designed for convenience – just send us an email or give us a call with any changes you need and we’ll take care of them quickly. Our support encompasses a variety of services, including content updates, blog or news post uploads, graphic design, page modifications and much more.
We provide a simple support structure which helps support your members with any issues they might face on the platform, from resetting passwords to reviewing payment history.
Our Approach
Our approach is simple, well structured and tested over many membership portal projects. We’ll work closely with stakeholders to challenge ideas, make suggestions and work towards a key piece of digital infrastructure critical for growth.
Organisation Evaluation, User Persona Interviews & Workshop
We’ll begin by understanding your members, your organisation and what brings your members together. We’ll conduct some user interviews for people that represent the cross section of your community, establishing an understanding of what they want to see on the platform and what’s important to them. Gathering this information, reviewing competitors and planning a workshop, we’ll discuss all aspects of the website over a few hours at one of our offices. We’re now ready to start the design phase.
Wireframing & User Interface / User Experience Design
The team at Designpluz will begin the detailed process of designing the website frontend from the ground up (from black and white wireframes) until email templates have been designed. We include navigation mockups for all devices, desktop and mobile mockups (even tablet mockups if required), announcement EDM design and anything else required for a successful project and launch. We sit down with you to discuss your feedback at all critical design milestones so that your valued feedback is integrated with our expertise to ensure an outcome which you are deeply proud of.
Development
With a clear vision of the website design established over many weeks, we’re now ready to start developing in our development server for the second part of the project. We’ll start with desktop development first, sharing the staging site URL with you to be reviewed prior to any optimisation – this is to avoid duplicate work when updating all screen sizes. Feedback at this stage is minimal considering the design process, but involves things such as changing images, text, navigation structure and more.
Optimisation & Member Migration
Now that the desktop version of the portal is approved, updated and ready to be adapted for large screens, 4K resolutions, tablet, mobile and popular web browsers, we upload your members into the new system ready for launch. We implement functionality to send bulk emails to members to notify them of the new portal launch, including instructions and default passwords to give them a seamless experience and hit the ground running on launch date. The website is now optimised, loaded with important data and ready for launch.
Website Launch
The website will be reviewed a final time before being approved to launch, where we can go live at a time that suits you (even after hours) before notifying members. We launch and then commence our post-live quality assurance processes to guarantee a good experience for users.
Hosting, Maintenance & Support
We conveniently bundle our hosting, support and maintenance service into a single option so that you can have peace of mind without managing a lot of different services. Our hosting is with AWS which ensures a super fast experience while our support hours ensure your members requirements are met.
Digital Marketing
Now that the website is live and operating well, we can sit down for another meeting to discuss and identify the opportunities for digital marketing campaigns to drive user engagement and increase memberships. Our digital marketing services includes SEO, Google Ads, LinkedIn & Meta social media marketing.
